Job Introduction

Triage Officer- Special Educational Needs and Disability Information Advice and Support Service

£20,000 pro-rata 20 hours per week term time only

We are The Rose Road Association, a Registered Charity providing essential Care and support Services in Southampton and surrounding areas. We are passionate about supporting children and adults with learning disabilities, physical disabilities and/or autism and their families. 

Our SEND Information Advice and Support Services provide impartial, confidential and free information, Advice and Support to children and young people with Special Educational Needs and Disabilities (SEND) and their parents.  We currently deliver SENDIASS in Southampton, Portsmouth and West Berkshire. The Triage Officer will provide initial information and advice, making use of our extensive factsheets and signposting to other organisations.  More complex or in-depth queries will be passed to SENDIASS advisers via our query database, Charity Log. Full training is available so knowledge of disability is not essential.

Above all, we want someone who shares in our values.  These are:

• A commitment to Quality and Standards and being the best we can be
• Treating people as individuals with dignity, being Person Centred.
• Working Together as a team, with Trust and Respect for each other and for the families we support
• Taking Pride and Passion in the difference we make to families and finding the Fun and Celebration in everything that we do

There isn’t any specific requirement for how they are worked. Covering as many days as possible would be beneficial but days and hours are flexible and open for discussion. Some staff work across 5 days but shorter hours, some work 4 days and have a set non-working day in the week. All we ask is that there is a formalised pattern, so we know when people are working/not working.

Interested? Apply on the link below . You will be asked to register your details with Staff-finda and to upload your CV.  You will have access to the full Job Description and person specification and an opportunity for you to tell us about your personal qualities and why you believe that you are right for this role.

This post will be subject to an Enhanced DBS check.

We are committed to the equality of opportunity in both the provision of our services and the employment of staff to provide these services

Package Description

Triage Officer- Special Educational Needs and Disability Information Advice and Support Service - £20,000 pro-rata, 20 hours per week term time only - Southampton